Sep 24, 2020
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Don’t Just Make Money, Build Relationships

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You could make more friends in two months by becoming interested in folks than you are able to in two years by attempting to get folks interested in you. – Dale Carnegie In case you read books and blogs about succeeding in your career you will often be advised to be loyal leave your personal life at home check your ego on the door improve your appearance give your best be nice make yourself useful be visible etc


All that advice seems calculated to make people interested in and like you. But more to the purpose my bias during this area is simple: Intrapreneurs have to feature real value to customers and the company. And that value ought to be directly measurable in dollars. Adding value ought to be done in a professional and pleasant manner and you ought to perform in one of these way that your colleagues are comfortable around you and desire to continue working with you


In case you become a star within the area of profit enhancement as an instance but are intolerable to team members and customers your success could be short-lived. Likewise if everyone loves you but you fail to supply anything of value you are able to win Miss (or Mister) Congeniality but you will not be around long enough to celebrate your award


Your challenge then is to increase what you are promoting value and make progress interpersonally on the same time. What if there was one interpersonal skill that not only helped you build better relationships with those around you but in addition increased your ability to accomplish the hard-dollar strategies pursued by every intrapreneur? As luck would have it there’s one of these soft skill and it yields very solid results


To the extent you are able to master it the world will literally confide in you as never before. That skill is interpersonal communication. One key to Mr. Carnegie s advice and a big portion of good interpersonal communication is listening. There’s an ancient quote by the Greek philosopher Epictitus: We have two ears and one mouth in order that we will listen twice as much as we speak


I think the evolutionary scientists who came after Mr. Epictitus might disagree about his conclusion but it is a good reminder of the way we should always view communication. You are able to only take an interest in colleagues and customers and forge good relationships with them by listening and observing to determine what they value and require to achieve success themselves


Just a few weeks ago I wrote a blog about customer alignment something that requires concentrating on the wants and needs of customers. This same theory applies to the folks you work with and the individuals you meet in the course of your daily routine. PROMOTED Deloitte BRANDVOICE | Paid Program
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The way you express yourself is another important portion of interpersonal communication. Are you any good at it? Everyone may well be ranked on an imaginary competency scale somewhere between It s best in case you just keep your mouth shut and You re the sole one within the company who may give this presentation


Most people probably fall somewhere in the midst of that scale. Once we re with people we all know and trust and when the conversation isn’t serious we dialogue pretty well. But those aren t the situations where communication could make or break a relationship. We have got to exhibit our greatest skill when things get the rockiest


Stressful conversation is when communication really counts and when we will either shine or have egg on our faces. I desire to recommend a book on this topic for you called Crucial Conversations. It was written by my former business partners. (I don t make any money if you are going to buy their book


) Even if you think you re a great talker you will make the most of the teachings and insights from these experts. So how does interpersonal communication make you a far better intrapreneur? It’s going to be easier to successfully implement a profit-producing innovation when you have above-average communication skills


You will navigate a tense situation with a customer more smoothly if you already know his or her perspective and may converse intelligently and competently concerning the issue. You ll exhibit just the right mix of assertiveness and deference in a performance appraisal and quickly enlist assistance from co-workers together with your next time-sensitive project if you are able to interface well with other carbon-based life forms


Conflict resolution negotiation and motivation of others are all completely dependent upon your communication abilities. Team work leadership and meeting management will soar in case you master this skill making you an intrapreneur with a powerful network of relationships which will make your career not only more financially successful but more enjoyable as well

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